California
Corporate Headquarters
+1 510 649 2200
1646 North California Blvd
Suite 600
Walnut Creek, CA 94596
USA
New York
+1 212 575 9100
36 West 44th Street
Suite 300
New York, NY 10036
USA
Dubai, UAE
+971 4 247 2627
19th Floor, Suite 09
The Exchange Tower
Business Bay, Dubai
P.O. Box 51208
UAE
Sales / Product Information
P: +1 510 649 2201
Contact CSI Sales
M-F: 8am - 5pm (Pacific Time)
Licensing & Installation Support
P: +1 510 649 2203
M-F: 5am - 7pm (Pacific Time)
E: license@csiamerica.com
M-F: 24 Hours
Technical Support
Maintenance Subscribers *
P: + 1 510 649 2202
M-F: 6am - 5pm (Pacific Time)
E: support@csiamerica.com
M-F: 24 Hours
*Users with expired maintenance are not eligible for technical support. To purchase maintenance, contact CSI Sales or call +1 510 649 2201.
International Channel Partners
Channel Partner Map & Directory
If you purchased your software through one of our international channel partners and have questions regarding support, upgrades, or maintenance, please contact them directly.
Self-Support
Online Training & Educational Services
Online training sessions utilize web and tele-conferencing technology to deliver a convenient and interactive training, experience for users of SAP2000, CSiBridge, ETABS and SAFE, software. You may choose from among pre-designed or custom, sessions. Each session typically lasts 1–2 hours, depending upon, the complexity of the training topic, and includes live question and answer sessions.
E: education@csiamerica.com
General Feedback
For compliments, complaints, and general feedback.
E: feedback@csiamerica.com
2025 Holiday Schedule
Wednesday, January 1, 2025 | New Year's Day 2025 |
Monday, January 20 | Martin Luther King Day |
Monday, February 17 | President's Day |
Monday, May 26 | Memorial Day |
Thursday, June 19 | Juneteenth |
Friday, July 4 | Independence Day |
Monday, September 1 | Labor Day |
Thursday-Friday, November 27-28 | Thanksgiving |
Wednesday, December 24 | Christmas Eve |
Thursday, December 25 | Christmas |
Thursday, January 1, 2026 | New Year's Day 2026 |